Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Network Flap - North West Tuesday 29th December 2020 23:34:00
Our network team have received reports of network drop outs in the North West. Our Engineers have identified the source of the issue and are currently implementing a fix. More information to follow.
Our network monitoring team is now monitoring the network to ensure stability. an Reason For Outage report will be posted in the next coming days providing the fault reason.
Our network management team have now implemented the fix. During the diagnostics our team have identified an issue with the software on one of the core devices. We will be scheduling an emergency maintenance window to make the changes required.
