Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
4th January 2021
No incidents reported
3rd January 2021
No incidents reported
2nd January 2021
No incidents reported
1st January 2021
No incidents reported
31st December 2020
LiverpoolBrunswick Park - Ratcliffe / Oregan
Our monitoring platform has identified an issue relating to the power within the building. We have contacted building management and are awaiting someone to attend. Next update expected 2:30pm
Building Management restored power at 14:40. We have entered into discussions about the un-stable power within the building with a view to a permanent resolution.
30th December 2020
No incidents reported
29th December 2020
Network Flap - North West
Our network team have received reports of network drop outs in the North West. Our Engineers have identified the source of the issue and are currently implementing a fix. More information to follow.
Our network monitoring team is now monitoring the network to ensure stability. an Reason For Outage report will be posted in the next coming days providing the fault reason.
Our network management team have now implemented the fix. During the diagnostics our team have identified an issue with the software on one of the core devices. We will be scheduling an emergency maintenance window to make the changes required.
