All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

31st December 2020

Liverpool Brunswick Park - Ratcliffe / Oregan

Our monitoring platform has identified an issue relating to the power within the building. We have contacted building management and are awaiting someone to attend. Next update expected 2:30pm

  • Building Management restored power at 14:40. We have entered into discussions about the un-stable power within the building with a view to a permanent resolution.

    • 30th December 2020

    No incidents reported

    29th December 2020

    Network Flap - North West

    Our network team have received reports of network drop outs in the North West. Our Engineers have identified the source of the issue and are currently implementing a fix. More information to follow.

  • Our network monitoring team is now monitoring the network to ensure stability. an Reason For Outage report will be posted in the next coming days providing the fault reason.

  • Our network management team have now implemented the fix. During the diagnostics our team have identified an issue with the software on one of the core devices. We will be scheduling an emergency maintenance window to make the changes required.

    • 28th December 2020

    No incidents reported

    27th December 2020

    No incidents reported

    26th December 2020

    No incidents reported

    25th December 2020

    No incidents reported