All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

9th December 2020

No incidents reported

8th December 2020

Upstream Cloud Computing

Our cloud computing provider is currently experiencing issues across multiple availability zones. We are working with them to restore services as quickly as possible.

We advise that you do NOT reboot your router at this time.

  • Our cloud provider has restored services in our secondary availability zone. Services have now restored and should be working again. They will continue to work on our Primary availability zone.

    We apologises for the inconvenience. We will continue to keep this case open until all services are restored.

    • 7th December 2020

    No incidents reported

    6th December 2020

    Liverpool Princeton Place

    Our network monitoring system has picked up a power issue with Princeton Place in Liverpool. We have been in touch with building management to restore power as soon as possible.

    5th December 2020

    No incidents reported

    4th December 2020

    No incidents reported

    3rd December 2020

    No incidents reported