InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

9th December 2020

No incidents reported

8th December 2020

Upstream Cloud Computing

Our cloud computing provider is currently experiencing issues across multiple availability zones. We are working with them to restore services as quickly as possible.

We advise that you do NOT reboot your router at this time.

  • Our cloud provider has restored services in our secondary availability zone. Services have now restored and should be working again. They will continue to work on our Primary availability zone.

    We apologises for the inconvenience. We will continue to keep this case open until all services are restored.

    • 7th December 2020

    No incidents reported

    6th December 2020

    Liverpool Princeton Place

    Our network monitoring system has picked up a power issue with Princeton Place in Liverpool. We have been in touch with building management to restore power as soon as possible.

    5th December 2020

    No incidents reported

    4th December 2020

    No incidents reported

    3rd December 2020

    No incidents reported