Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
9th December 2020
No incidents reported
8th December 2020
Upstream Cloud Computing
Our cloud computing provider is currently experiencing issues across multiple availability zones. We are working with them to restore services as quickly as possible.
We advise that you do NOT reboot your router at this time.
Our cloud provider has restored services in our secondary availability zone. Services have now restored and should be working again. They will continue to work on our Primary availability zone.
We apologises for the inconvenience. We will continue to keep this case open until all services are restored.
7th December 2020
No incidents reported
6th December 2020
LiverpoolPrinceton Place
Our network monitoring system has picked up a power issue with Princeton Place in Liverpool. We have been in touch with building management to restore power as soon as possible.
