Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Upstream Cloud Computing Tuesday 8th December 2020 00:45:00
Our cloud computing provider is currently experiencing issues across multiple availability zones. We are working with them to restore services as quickly as possible.
We advise that you do NOT reboot your router at this time.
Our cloud provider has restored services in our secondary availability zone. Services have now restored and should be working again. They will continue to work on our Primary availability zone.
We apologises for the inconvenience. We will continue to keep this case open until all services are restored.
