InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

3rd December 2020

No incidents reported

2nd December 2020

No incidents reported

1st December 2020

No incidents reported

30th November 2020

Liverpool Liverpool - Chatham Place

Our remote monitoring software has detected a partial outage which is currently being investigated by engineers.

  • Our engineers have located the fault and now restored service.

  • Engineers will update us again in 30 minutes

  • We have dispatched a team of engineers to site to assist the engineers working remotely to identify the issue causing login issues and lack of internet services affecting Queensland Place clients

  • 29th November 2020

    No incidents reported

    28th November 2020

    No incidents reported

    27th November 2020

    No incidents reported

    26th November 2020

    Manchester Manchester Transmission House

    Our monitoring systems have identified an outage within the Transmission House building. We are working with building management to investigate.

  • This was related to a power outage within the building. The on-site team have now restored power and services are back online.