InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

25th November 2020

No incidents reported

24th November 2020

No incidents reported

23rd November 2020

No incidents reported

22nd November 2020

No incidents reported

21st November 2020

No incidents reported

20th November 2020

Liverpool Outage Brunswick Park - Liverpool

Our monitoring systems have picked up an outage of part of the site at the Brunswick Park Complex. We believe this is related to power and Building management are currently investigating this. We hope to have an update shortly.

  • Services have now been restored.

  • All faulty equipment has now been replaced. Engineers are now configuring the equipment. Next steps will be to test the equipment and bring services back online.

  • 50% of the equipment has now been replaced. Next steps are to replace the other element of the faulty equipment then configure and test

  • Engineering team 2 have arrived on site.

  • 3pm Engineering team 1 deem equipment to be damaged, requiring replacement. 4pm Engineering team 2 have been dispatched to site with replacement equipment.

  • We believe that a power surge has now created a malfunction in a piece of hardware. We are currently working with our local team to investigate this.

  • The power to the building has once again tripped, the building management team are currently investigating this.

  • Building management have restored power to the mains board. Apologies for any inconvenience.

    • 19th November 2020

    No incidents reported