All systems are operational

Past Incidents

31st January 2025

No incidents reported

30th January 2025

No incidents reported

29th January 2025

No incidents reported

28th January 2025

Manchester Transmission House

We are investigating reports of a full loss of service to customers in Manchester Transmission House. Updates to follow

  • Services have remained stable since restoration. Following investigations, our Network Operations team have found the drop to be linked to our backhaul to the site. We have contacted our backhaul provider and asked them to investigate the reason for the outage. No further outages to service are expected. Incident Closed

  • Services are restoring to affected customers. Services remain at risk whilst a reason for the outage is established

  • 27th January 2025

    No incidents reported

    26th January 2025

    No incidents reported

    25th January 2025

    No incidents reported

    24th January 2025

    Power Outage - Saxby

    We are aware of a power outage within the North Lincolnshire Area.

    Our cabinet is Saxby is now running on Battery Power which could affect users in Saxby, Horkstow, South Ferriby, Bonby, Worlaby

  • Mains Power has restored and services are restored; We ask that you reboot your router if you are currently without service. If your service is then still affected don't hesitate to get in touch with our customer care team.