All systems are operational

Stickied Incidents

2nd December 2025

Core Network Upgrades Maintenance Window - 2309012

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309012

Date - 02/12/2025 23:00 - 03/12/2025 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

15th October 2024

No incidents reported

14th October 2024

No incidents reported

13th October 2024

No incidents reported

12th October 2024

Manchester Planned Works - Burlington Square

Burlington Square:

Our third party provider has advised us of a planned outage window to replace a damaged fibre cable;

Works will start at 0.00 and end at 6.00;

There maybe periods of no service as the cables are cut replaced and replaced.

Affected Users have been notified by email.

  • Maintenance was completed successfully.

  • 11th October 2024

    No incidents reported

    10th October 2024

    No incidents reported

    9th October 2024

    No incidents reported