Some systems are experiencing issues

Stickied Incidents

19th October 2024

Lincolnshire

We are investigating reports of a loss of service in areas of North Lincolnshire and South Lincolnshire. Updates to follow

  • The issue has been identified as multiple backhaul failure. We are working with our third-party providers to resolve the faults as soon as possible. In the meantime or Network Operations team are working to reroute traffic via alternative routes where this is possible. Updates to follow

  • Past Incidents

    14th August 2024

    No incidents reported

    13th August 2024

    No incidents reported

    12th August 2024

    Major Google Incident

    Google Services have just had a major incident as noted at https://downdetector.co.uk/

    This is affecting multiple service providers and content hosted and accessed via Google. We are awaiting more information at this time.

  • The issues appear to have subsided and have remained stable for around 1 hour. We continue to watch our Interconnections with Google very closely and await an RFO from Google. We no longer consider Google Services at risk. Incident Closed.

  • 11th August 2024

    No incidents reported

    10th August 2024

    Lincolnshire North Thoresby - Power Issues

    We are currently aware that there is a power cut affecting properties within North Thoresby; Our cabinets are currently running on battery backup. We are monitoring the situation and will despatch engineers If power is not restored by 6pm.

  • Power was maintained throughout with no service impacting issues; We are now closing this status.

  • 9th August 2024

    No incidents reported

    8th August 2024

    No incidents reported