All systems are operational

Stickied Incidents

2nd December 2025

Core Network Upgrades Maintenance Window - 2309012

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309012

Date - 02/12/2025 23:00 - 03/12/2025 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

13th August 2024

No incidents reported

12th August 2024

Major Google Incident

Google Services have just had a major incident as noted at https://downdetector.co.uk/

This is affecting multiple service providers and content hosted and accessed via Google. We are awaiting more information at this time.

  • The issues appear to have subsided and have remained stable for around 1 hour. We continue to watch our Interconnections with Google very closely and await an RFO from Google. We no longer consider Google Services at risk. Incident Closed.

  • 11th August 2024

    No incidents reported

    10th August 2024

    Lincolnshire North Thoresby - Power Issues

    We are currently aware that there is a power cut affecting properties within North Thoresby; Our cabinets are currently running on battery backup. We are monitoring the situation and will despatch engineers If power is not restored by 6pm.

  • Power was maintained throughout with no service impacting issues; We are now closing this status.

  • 9th August 2024

    No incidents reported

    8th August 2024

    No incidents reported

    7th August 2024

    No incidents reported