InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

16th July 2024

No incidents reported

15th July 2024

Liverpool Princeton Place

We are currently investigating reports of loss of service in the Princeton Place building. We are currently working with building management to diagnose and resolve the issue. Further updates expected shortly.

  • Service has now been restored to the affected properties. We do apologise for the inconvenience caused.

  • Building management are on site and are working with our Network Team currently.

  • Building management are on route to site to check power to the equipment.

  • 14th July 2024

    No incidents reported

    13th July 2024

    No incidents reported

    12th July 2024

    No incidents reported

    11th July 2024

    No incidents reported

    10th July 2024

    No incidents reported