Stickied Incidents

19th October 2024

Lincolnshire

We are investigating reports of a loss of service in areas of North Lincolnshire and South Lincolnshire. Updates to follow

The issue has been identified as multiple backhaul failure. We are working with our third-party providers to resolve the faults as soon as possible. In the meantime or Network Operations team are working to reroute traffic via alternative routes where this is possible. Updates to follow

Past Incidents

24th January 2024

No incidents reported

23rd January 2024

No incidents reported

22nd January 2024

No incidents reported

21st January 2024

STORM Isha / STORM Jocelyn - Services at Risk

We are prepared for Storm Isha

The Met Office has issued a warning for Storm Isha, bringing strong winds and rain across our regions on Sunday 21st January and into Monday 22nd January. Our team are prepared to respond if this weather impacts our internet or Power Services. Network Operations engineers and Field Engineers are on standby for any disruption this may cause.

As the winds ease following Storm Isha, Met Eireann has named Storm Jocelyn. Storm Jocelyn is forecast to bring strong winds and heavy rain to our regions on Tuesday and into Wednesday. Our team remain prepared to respond if this weather impacts our internet or Power Services. Network Operations engineers and Field Engineers are on standby for any disruption this may cause.

20th January 2024

No incidents reported

19th January 2024

No incidents reported

18th January 2024

No incidents reported