All systems are operational

Stickied Incidents

2nd December 2025

Core Network Upgrades Maintenance Window - 2309012

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309012

Date - 02/12/2025 23:00 - 03/12/2025 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

8th March 2023

No incidents reported

7th March 2023

No incidents reported

6th March 2023

Liverpool Baltic Studios, L1 - Disrupted Connectivity

We are currently receiving reports of disrupted connectivity in Baltic Studios, Liverpool. This is currently being investigated by our Network Operations Team.

  • Service has been fully restored to the building.

  • Power has now been restored to our equipment and services should now be back online. We are currently monitoring connectivity in the building.

  • Engineers have now been dispatched to site. Eta 1 hour 45 minutes.

  • Our Network Operations Team have identified equipment in the building has gone offline. We are currently liaising with onsite contacts to rule out any power issues in the building. We expect a further update very shortly.

    • 5th March 2023

    No incidents reported

    4th March 2023

    No incidents reported

    3rd March 2023

    No incidents reported

    2nd March 2023

    No incidents reported