All systems are operational

Past Incidents

12th February 2021

No incidents reported

11th February 2021

Liverpool Stuck Sessions - Brunswick Park

While attending an emergency outage our engineers have identified an issue with an item of hardware serving Brunswick Park. Our engineers are currently investigating this.

  • Our engineer has exchanged the hardware and service is now restored.

    • 10th February 2021

    No incidents reported

    9th February 2021

    No incidents reported

    8th February 2021

    No incidents reported

    7th February 2021

    No incidents reported

    6th February 2021

    Manchester - MANOC 4 Unexpected Core Router Reboot

    Our monitoring system have detected an unexpected core router reboot in our Manchester Datacenter.

    On engineers are coordinating with the datacenter to ascertain the cause of both power feeds dropping. An update will be available shortly.

    This is affecting some sites in Manchester and Liverpool

  • Our datacenter operator has now confirmed the power issue has restored. This was caused by a power serge which has affected both A+B Feeds.

    • Manchester Emergency Equipment Replacement - Transmission House

    Our monitoring systems have identified an issue with an item of hardware within the building. Our engineers are in attendance to replace the faulty equipment. During the exchange users may loose internet for up to 20minutes.

    More information will follow.

  • The affected equipment has been replaced.

  • Our engineers have arrived on-site. Preparations are now underway to exchange the equipment with minimal downtime.