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If your service appears to be down and nothing is listed, it may be a wider network issue.

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Castle Irwell Power Loss Tuesday 2nd August 2022 08:18:00

A loss of power to key telecommunications infrastructure in this area is causing a partial outage on the Castle Irwell site. We are unable to locate the cause of the power loss remotely, and battery backup is in place t take the load so engineers have been dispatched to the site to investigate. ETA on site 8.56am

Services have now been restored. We are now testing

Posted 3 years ago by Internetty Network Operations Team

Replacement equipment needs to be configured to be operational. Estimated time for work to complete 2.5 hours

Posted 3 years ago by Internetty Network Operations Team

Replacement equipment is being installed as we believe this has become faulty

Posted 3 years ago by Internetty Network Operations Team

Power is restored but some equipment is not responding how it should We are currently working to identify the cause of this

Posted 3 years ago by Internetty Network Operations Team

Engineers have arrived on site. We expect more information very shortly

Posted 3 years ago by Internetty Network Operations Team