Emergency Works - Network Wide Sunday 21st November 2021 00:00:00

This evening after 12am Midnight we need to conduct emergency maintenance and investigative works. This work is required on our network to investigate and resolve an on-going fault and to prevent future unplanned service outages or disruptions. Services may be impacted between 12 am and 7 am while the works take place. Customer connectivity and satisfaction is at the heart of all we do. The interruption will be kept to the possible minimum. An internal review has determined these emergency works are essential this evening and cannot be delayed.

Sincere apologies if this affects your plans or internet needs this evening.

Works completed circa 4am. If issues remain with your connection now please contact our Customer Services team. We continue to monitor the network very closely.