We are currently aware of an issue affecting customers in parts of the PE28 3 postcode area, where broadband connections may intermittently drop and reconnect.
We have identified this as an issue affecting the underlying OFNL network rather than individual customer equipment. OFNL have confirmed that the issue is known and has been escalated to their third-party network vendor for further investigation.
At present, OFNL have not yet reflected this known issue on their own public incidents page, so we have added this notice to the Internetty status page to ensure affected customers have visibility while the investigation continues.
We are continuing to monitor the situation closely and are awaiting further information from OFNL regarding the cause and resolution.
We apologise for the disruption and will update this incident as soon as further information becomes available.