All services have been restored. Today's brief outages have been linked to our backhaul provider for a number of sites across the North West, who have declared a major Core Network Incident resulting in outages to our services in some areas between 2026-02-05 14:35:05 and 2026-02-05 14:40:12 and again between 2026-02-05 18:15:05 and 2026-02-05 18:25:05 . The provider has issued the following update:
Following the incidents today and from advice from our vendor, we are planning to make an emergency change this evening. The window will be 12 am-4 am, total downtime is expected to be under 30 minutes - we will confirm before the work starts and after it has been completed.
This will interrupt our services and we will provide further updates from the supplier as and when we have them. At this time all services are fully operational.
