All services have now restored.
If you are still without service, then please turn off your router at the wall, wait 30 seconds and then turn it back on again. If you are then still without service or if you have reset your equipment, then please contact our support team via telephone on 0333 102 0000, live chat at internetty.uk or email team@internetty.uk. Our customer support team are available until 10 pm this evening or from 8 am tomorrow morning. We apologise profusely for any inconvenience caused by this outage.