Princeton Place Liverpool - Oregon Tuesday 27th January 2026 17:02:00


Our monitoring indicates a full loss of service to customers in the Oregon building at Princeton Place. Updates to follow

All services have now restored.

If you are still without service, then please turn off your router at the wall, wait 30 seconds and then turn it back on again. If you are then still without service or if you have reset your equipment, then please contact our support team via telephone on 0333 102 0000, live chat at internetty.uk or email team@internetty.uk. Our customer support team are available until 10 pm this evening or from 8 am tomorrow morning. We apologise profusely for any inconvenience caused by this outage.

Services restoring. We are watching service restoration very closely. Update to follow

Engineers remain on site. Investigations found a faulty Network Switch. This has since been replaced, and on-site engineers are now working with Network Operations to implement and configure the replacement switch. Updates to follow

Engineers have just arrived on site. Updates to follow

Electricians have attended the building and have confirmed that there is power to our equipment. On-site checks carried out with our Network team indicate a faulty PSU or Network Switch. InternetTY engineers have been dispatched to the site with an estimated time of arrival of 8:30 pm. Updates to follow

We have raised this with building management, and Electricians are on their way to site - More updates to follow