Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Peering Issue London Sunday 21st March 2021 22:54:00
Our monitoring systems identified an issue with a Peering connection in on London Facility. Traffic via this route failed. Our engineers have disabled the faulty port while we investigate.
Our engineers re-introduced the faulty link at 6am this morning. Service has been restored to normal.
Our engineers have identified the faulty peer within the network. We have disabled the direct connection to this peer and network usage has returned to normal.
