We are aware of an outage at the Local Crescent; Openreach are on-site dealing with a fibre fault from our Primary Line; We are in contact with the team on-site.
Openreach have identified a Fibre Joint that is damaged which is what is causing the outages; They are working to repair the services as quickly as they can.
In the process of repairing our Primary access, Openreach has damaged the fibre to the secondary line. We are working with them to restore services as quickly as possible.