Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Local Crescent Thursday 20th March 2025 10:35:00
We are aware of an outage at the Local Crescent; Openreach are on-site dealing with a fibre fault from our Primary Line; We are in contact with the team on-site.
Openreach have identified a Fibre Joint that is damaged which is what is causing the outages; They are working to repair the services as quickly as they can.
In the process of repairing our Primary access, Openreach has damaged the fibre to the secondary line. We are working with them to restore services as quickly as possible.
