Statement from Neos Networks:
Please be advised this fault is related to a wider outage that we believe is a suspected fibre break between Reading and Froxfield.
We have engaged our 3rd party vendor regarding this as well as our own Fibre engineers to investigate further and to pin point the fault.
There is currently no ETA however, we will endeavour to keep you updated as soon as we receive further information.
Internetty -
We are constantly requesting updates and understand customer frustrations. We are also looking into available alternatives to restore service faster if possible.