Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.

Castle Irwell Manchester Sunday 23rd July 2023 12:00:00

24 Customers are offline due to a 24P switch failure.

New equipment is installed and customers reconnected. Watching connectivity as unable to test connections where routers are switched off at the customer end.

These connections are still considered at risk.

This is a temporary fix. A maintenance window will be required for permanent solution

Posted 2 years ago by Internetty Network Operations Team

Engineer arrived at expected ETA. They are working on uploading configuration to bring new equipment online.

Posted 2 years ago by Internetty Network Operations Team

On-site engineers are not able to configure the equipment - The migration is failing. We are sending a different engineer to review. ETA to site 1.5 hours

Posted 2 years ago by Internetty Network Operations Team