Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Manchester Castle Irwell Sunday 18th June 2023 09:40:00
We are investigating a full network outage at the Castle Irwell Site. Engineers have been dispatched to site whilst our network operations team work remotely to identify the issue. More info to follow
Following Diagnostics at the cabinet, service has been restored. If you are still having issues please do not hesitate to contact our customer services team for assistance
Engineers have identified a faulty optic and this has been replaced. We are watching as services restore
Engineers have arrived on site in Salford and begun diagnostics at the Street Cabinet where the issue is thought to be located.
Information from Engineers: ETA to the site is approx. 1 hour
