Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
North Lincs Sunday 7th May 2023 00:18:00
We have been made aware of issues currently affecting services supplied by Virgin Media nationally. We are working to get an update from VM In reference to the outage.
Virgin Media confirmed a fault on a long distance amplifier between York and London.
We are awaiting a full Reason for Outage Report,
Services restored from 2am to 4am.
We will monitor these services.
Virgin Media are advising they are aware of the issue with no ETA on restoration at this time. Our network operations team are in constant contact pushing for more information.
