InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

30th April 2026

No incidents reported

29th April 2026

No incidents reported

28th April 2026

No incidents reported

27th April 2026

No incidents reported

26th April 2026

Manchester Manchester - Irwell

Our monitoring systems have alerted us to an outage within the Irwell Development. Engineers are investigating the outage.

  • Engineers have arrived on site - They have confirmed the cabinet had lost power; The battery had depleted, and they are investigating why our early warning system did not notify us that the power source had been lost earlier in the day.

    Services are restoring.

  • Our network operations team has been unable to access the site remotely. Engineers have been sent to the site to investigate and restore services; Approximate arrival 20.30. Our next update will be 20.45

  • 25th April 2026

    No incidents reported

    24th April 2026

    No incidents reported