InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
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Stickied Incidents

25th October 2026

Lincolnshire Power Outage: Low Villages North Lincolnshire

We are aware of a power outage within the Low Villages affecting our cabinet; Customers in this area may be currently experiencing a loss of service. Please do not reset your router. Our engineering team is working on deploying secondary power.

  • Our engineering team have applied generation and will remain onsite until mains power has been restored.

  • Past Incidents

    10th April 2026

    No incidents reported

    9th April 2026

    No incidents reported

    8th April 2026

    OFNL Network Wide Maintenance - OFNLITYNW003

    OFNL Description of Works:

    OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

    Classification - Affected

    Time:

    Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

    All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

  • All services have been restored. There was a delay in full service restoration by OFNL to approximately 07:33 from the original planned service outage end time of 06:00 meaning customers saw an extended outage. We apologise for any inconvenience caused. If you are still without service then please contact our support team for assistance.

  • We are aware of some customers still without service following these works. We are actively investigating with an update to follow

  • 7th April 2026

    No incidents reported

    6th April 2026

    No incidents reported

    5th April 2026

    No incidents reported

    4th April 2026

    No incidents reported