InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

28th March 2026

No incidents reported

27th March 2026

Manchester Local Crescent

We are investigating reports of a full loss of service to the Manchester Local Crescent Site. Updates to follow

  • All services have been restored. Our Network Operations Engineers worked with the on-site concierge to find the root cause of the fault and restore services. We are continuing to monitor the building as always and working to prevent future occurrences. We apologise for any inconvenience caused by this outage. Incident Closed

  • We are now watching a full-service restoration. Update to follow

  • We are aware of some services that have still not been restored following the changes made to the on-site. We are actively investigating this. Updates to follow

  • We are watching service restoration. Update to follow

  • All Network Level checks have come back as expected, indicating an issue on site. We are working with an on-site concierge to investigate this. Updates to follow

    • 26th March 2026

    No incidents reported

    25th March 2026

    No incidents reported

    24th March 2026

    No incidents reported

    23rd March 2026

    No incidents reported

    22nd March 2026

    No incidents reported