All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

27th March 2026

Manchester Local Crescent

We are investigating reports of a full loss of service to the Manchester Local Crescent Site. Updates to follow

  • All services have been restored. Our Network Operations Engineers worked with the on-site concierge to find the root cause of the fault and restore services. We are continuing to monitor the building as always and working to prevent future occurrences. We apologise for any inconvenience caused by this outage. Incident Closed

  • We are now watching a full-service restoration. Update to follow

  • We are aware of some services that have still not been restored following the changes made to the on-site. We are actively investigating this. Updates to follow

  • We are watching service restoration. Update to follow

  • All Network Level checks have come back as expected, indicating an issue on site. We are working with an on-site concierge to investigate this. Updates to follow

    • 26th March 2026

    No incidents reported

    25th March 2026

    No incidents reported

    24th March 2026

    No incidents reported

    23rd March 2026

    No incidents reported

    22nd March 2026

    No incidents reported

    21st March 2026

    No incidents reported