Engineers will be completing essential Maintenance on our Network, impacting services to some of our customers in Liverpool
Maintenance Reference: 2309011
Date - 21/10/2025 23:00 - 22/10/2025 06:00
All impacted customers have been contacted via email and provided with a description of the works.
We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.
Maintenance Complete. All works have been completed successfully.
Anyone still experiencing issues with their connection is advised to contact our support team via email on team@internetty.uk or contact us via telephone or live chat from 8am today 22/10/2025. We would like to take this opportunity to thank you for your patience and apologise for any inconvenience caused by these works
Phase 2 of the works have begun and service impacting works have commenced
Phase 1 of Works are now complete. All services are currently operational. Engineers are en route to begin Phase 2. Updates to follow
Service impacting work has commenced. Updates to follow
Preparations are complete. Engineers are heading towards our first site of works for this evening. Updates to follow on when service impacting activity will begin.
