InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

2nd October 2025

No incidents reported

1st October 2025

Liverpool Brunswick Park - Hawthorne Building

Our monitoring is indicating a loss of service to the Hawthorne Building of the Brunswick Park Site. Updates to follow

  • Following extensive monitoring, this incident is now closed. We are not expecting any further interruption to services and power within the building appears to have stabilised

  • Power has now been restored to all of our equipment, meaning internet connectivity has been restored. We are watching services closely, and services remain at risk of failure

  • We have spoken with Building Management on site, and they have advised that they are having power issues and are awaiting the arrival of an electrician. At this time, this power outage is only affecting our equipment in the Hawthorne Building. We will continue to chase building management regarding power restoration.

  • Our team are currently in the process of trying to contact Building management to establish if there is power to our equipment on site. Updates to follow

  • 30th September 2025

    No incidents reported

    29th September 2025

    No incidents reported

    28th September 2025

    No incidents reported

    27th September 2025

    No incidents reported

    26th September 2025

    No incidents reported