InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

28th August 2025

No incidents reported

27th August 2025

No incidents reported

26th August 2025

OFNL FTTP OFNL - Network Outage

We are aware of an outage on the OFNL Network currently affecting Multiple Postcodes. This appears to follow on from a planned maintaince window.

We are awaiting confirmation from OFNL of service restoration at this time. https://portal.ofnl.co.uk/incidents/view

  • We believe the offline services have now been restored. Please reboot your router by turning it off and on again if you are still without service. If you have any issues following this please reach out to our support team.

  • 25th August 2025

    No incidents reported

    24th August 2025

    No incidents reported

    23rd August 2025

    No incidents reported

    22nd August 2025

    No incidents reported