InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

21st August 2025

No incidents reported

20th August 2025

No incidents reported

19th August 2025

No incidents reported

18th August 2025

No incidents reported

17th August 2025

No incidents reported

16th August 2025

No incidents reported

15th August 2025

Liverpool Brunswick Park - Oregon

We are investigating dropouts in the Oregon Building within the Brunswick Park Complex.

The issue has already been diagnosed as a cable link to the building which is dropping intermittently. We suspect this is a cable fault and require engineers to attend the site to investigate this

We have reached out to Building Management to arrange building access. Updates to follow

  • On-site engineers have replaced a switch and link cable. Monitoring indicates the issue has been fully resolved, but we will continue to observe performance to ensure stability.

  • NOC Team are not happy with monitoring. Engineers have been despatched to site. ETA to site 00:30 hours. Updates will follow after this time.

  • Our engineers have successfully established a connection via an alternative method to help stabilise services. The network is currently under active monitoring to ensure continued stability. Communication with the on-site team is ongoing and effective. If further on-site attendance becomes necessary, it will be arranged promptly.

  • Our engineers have attempted to attend the site; however, we have been unable to gain access to the property due to restrictions with the building management. At this stage, we believe the issue is related to a cabling fault, which is causing intermittent service.

    Unfortunately, we are currently unable to resolve the issue until access is granted. Until we can gain entry we will continue to monitor the situation closely.