InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

7th May 2025

No incidents reported

6th May 2025

No incidents reported

5th May 2025

No incidents reported

4th May 2025

No incidents reported

3rd May 2025

No incidents reported

2nd May 2025

No incidents reported

1st May 2025

Ulceby North Lincolnshire Cabinet Power Outage

We are aware of a loss of service to some customers in Ulceby. Our cabinet has lost mains power along with half of the village. Battery backups have now depleted and so select customers in the remaining half are therefore without internet. Updates to follow

  • Following a period of monitoring, we have moved power for the cabinet back to the mains supply. We have spoken with Northern Power Grid representatives on site who have advised they do not expect any further outages to service. Our engineers have therefore left the site and this incident will be closed.

  • The mains power has gone again and appears to be intermittent. Battery backup will remain until we are happy that mains power is stable for a prolonged period. Updates to follow

  • Mains power has been restored to the cabinet, our engineers will remain on site for a short while before working to disconnect battery backups should service remain stable.

  • Update from Northern Power Grid:

    Unplanned Powercut Ref: INCD-640451-A Our team have identified what's caused the power cut and are working to get your power back on

    Our cabinet remains powered via Generator meaning anyone in the village with power should now have internet restored.

  • Services are restored to affected customers and the Cabinet is now being operated via generator until the Mains power is restored. Services remain at higher risk than usual of failure. Updates to follow and full mains power restoration

  • Engineers have been dispatched from our Barton Upon Humber base with generator power to provide power to the cabinet to restore services to those with power in the affected area. We are expecting arrival and service restoration before 8pm should mains power not restore by then. Updates to follow