We are aware of a service outage to Oregon within the Brunswick Park Complex. We are aware of power works within the building this afternoon, which we were not initially informed of, causing the loss of service. We have since been informed by building management that power was restored however our equipment has not come back on. Efforts with building management to restore services have so far been unsuccessful. Updates to follow
Engineers have gained access, replaced the failed power unit and services are restoring.
Engineers have arrived on site. They are just awaiting access from building management
Engineers travelling to the complex have been delayed in traffic and the revised estimated time of arrival is 7.15pm.
Unfortunately we have been unable to restore service remotely meaning we suspect that the power loss has damaged switching hardware. We have dispatched engineers with replacement hardware, ETA to site due to the time of day is 2 hours 30 Minutes. Updates to follow
