Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Some systems are experiencing issues
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Stickied Incidents
25th October 2026
LincolnshirePower Outage: Low Villages North Lincolnshire
We are aware of a power outage within the Low Villages affecting our cabinet; Customers in this area may be currently experiencing a loss of service. Please do not reset your router. Our engineering team is working on deploying secondary power.
Power in the Low Villages has been restored; Our engineers have switched the cabinet back to mains power; We will continue to monitor throughout the evening.
Our engineering team have applied generation and will remain onsite until mains power has been restored.
Past Incidents
28th February 2025
No incidents reported
27th February 2025
No incidents reported
26th February 2025
No incidents reported
25th February 2025
No incidents reported
24th February 2025
No incidents reported
23rd February 2025
LiverpoolBaltic Triangle Liverpool
Reduced performance in Baltic Triangle Area - Investigations are ongoing
Engineers have attended and resolved connectivity issues. Incident closed
Engineers have arrived. Just awaiting access via building management
Engineers have been despatched to the site to investigate. Remote investigations are inconclusive. ETA 2hours
