Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
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Past Incidents
26th December 2024
No incidents reported
25th December 2024
No incidents reported
24th December 2024
No incidents reported
23rd December 2024
LiverpoolCopperas Hill and Hotham Street Liverpool Service Outage
Due to a distribution point power failure services are currently impacted in these areas.
All services verified as operational. Monitoring complete
The power has been restored. We will restore services as soon as possible and safe to do so
Plant room management team is aware of the issue and electricians have been contacted to attend. We have dispatched engineers to site to aid with the restoration of services once power has been restored. Next update is expected at 9.30am