InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

8th September 2024

No incidents reported

7th September 2024

No incidents reported

6th September 2024

No incidents reported

5th September 2024

North Lincolnshire Power Loss - Lincolnshire

We are aware of ongoing power issues within North Lincolnshire; Our equipment remains in operation on battery; We are monitoring and consider services at-risk at this time.

Currently, no customers with power are currently affected.

  • Incident Closed. Services no longer considered at risk with all services now operating on Mains Power.

  • Power has been restored to most locations; Some cabinets are still running on battery backup.

  • 4th September 2024

    No incidents reported

    3rd September 2024

    No incidents reported

    2nd September 2024

    OFNL FTTP OFNL Outage

    OFNL Service Outage; 318282: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(02 Sep 2024 10:20hrs)

    Status: Currently open. Location: Network Wide.

    We are currently experiencing a network incident affecting our entire network. Engineers are currently investigating the issue and will provide an update as soon as possible.Please do not reset your equipment.We apologise for any inconvenience this may cause.

  • OFNL are now reporting this incident as resolved. We will monitor services over the next few hours.