InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

17th August 2024

No incidents reported

16th August 2024

No incidents reported

15th August 2024

No incidents reported

14th August 2024

No incidents reported

13th August 2024

No incidents reported

12th August 2024

Major Google Incident

Google Services have just had a major incident as noted at https://downdetector.co.uk/

This is affecting multiple service providers and content hosted and accessed via Google. We are awaiting more information at this time.

  • The issues appear to have subsided and have remained stable for around 1 hour. We continue to watch our Interconnections with Google very closely and await an RFO from Google. We no longer consider Google Services at risk. Incident Closed.

  • 11th August 2024

    No incidents reported

    10th August 2024

    Lincolnshire North Thoresby - Power Issues

    We are currently aware that there is a power cut affecting properties within North Thoresby; Our cabinets are currently running on battery backup. We are monitoring the situation and will despatch engineers If power is not restored by 6pm.

  • Power was maintained throughout with no service impacting issues; We are now closing this status.