InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

20th June 2024

North Lincolnshire Barton Upon Humber - Power Loss

We have been alerted to loss of power in Barton Upon Humber.

  • Mains Power has been restored; We are maintaining at risk until confirmation of power stabilisation.

    We have also identified a damaged secondary power supply within the cabinet; Replacement parts are en-route. We will announce an emergency maintenance window to replace the damaged power supply unit.

  • Northern Power Grid Update : When will my power be back on?

    We estimate your power will be back on by 20-Jun 02:15 We’re working as quickly as possible to get the power back on, and some customers may be back on sooner. Please bear with us if the timeframe does extend, as this means there’s more for us to do to fix the problem.

  • Services remain at risk while services are maintained via alternative power source.

  • 19th June 2024

    No incidents reported

    18th June 2024

    No incidents reported

    17th June 2024

    No incidents reported

    16th June 2024

    No incidents reported

    15th June 2024

    No incidents reported

    14th June 2024

    No incidents reported