InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

4th April 2024

No incidents reported

3rd April 2024

No incidents reported

2nd April 2024

No incidents reported

1st April 2024

Liverpool Norfolk House 2 - Service Impacting Fault

Remote investigations are inconclusive. Engineers have been dispatched to site. ETA to site 2 hours. More information will be made available once engineers have arrived.

  • A workaround solution has been successful so services have now been restored. If you are still without service please contact our customer service team for support

  • 31st March 2024

    No incidents reported

    30th March 2024

    No incidents reported

    29th March 2024

    No incidents reported