Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
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Fibre Networks
Lincolnshire
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Operational
Datacentres - North West
Liverpool - Royal Exchange
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Manchester - MANOC 4
Operational
Past Incidents
2nd April 2024
No incidents reported
1st April 2024
LiverpoolNorfolk House 2 - Service Impacting Fault
Remote investigations are inconclusive. Engineers have been dispatched to site. ETA to site 2 hours. More information will be made available once engineers have arrived.
A workaround solution has been successful so services have now been restored. If you are still without service please contact our customer service team for support
