InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

3rd February 2024

No incidents reported

2nd February 2024

No incidents reported

1st February 2024

No incidents reported

31st January 2024

No incidents reported

30th January 2024

No incidents reported

29th January 2024

Liverpool - Unannounced Maintenance

We have just been made aware of a Maintenance Window that will impact our internet service to Liverpool this evening. We apologise profusely for the lack of notice of these works. We were only just notified ourselves by a Third Party and currently working to contact as many customers as possible to warn them of the works. Services deemed at "High Risk" of failure at this time. We are currently also working to employ a backup provision for when services do fail.

  • Our main circuit is back up and running and services are back to normal operation.

  • Services are restoring via backup services. Backup services will see much slower than normal speeds and performance issues however service should be retained until the window ends. Updates to follow

  • Maintenance has commenced and services impacted. We are currently working to employ backup services. Updates to follow

    • 28th January 2024

    No incidents reported