InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Past Incidents

10th December 2023

Liverpool Maintenance Window 2309004 Follow Up Work 2 - MDU

Planned Start Date: 10/12/2023 Planned Start Time: 20:00 Planned End Date: 11/12/2023 Planned End Time: 04:00

These works are not classified as Affected and instead classified as At Risk.

This means that service is not expected to be hard-down but services are at risk of being impacted due to the type of infrastructure being worked on.

Affected Customers have been emailed

  • Maintenance Complete - Service not impacted

  • Maintenance Window started - Services now considered "At Risk"

    • 9th December 2023

    No incidents reported

    8th December 2023

    No incidents reported

    7th December 2023

    Liverpool Maintenance Window 2309004 Follow Up Work 1 - MDU

    Planned Start Date: 07/12/2023 Planned Start Time: 23:00 Planned End Date: 08/12/2023 Planned End Time: 06:00

    These works are not classified as Affected and instead classified as At Risk.

    This means that service is not expected to be hard-down but services are at risk of being impacted due to the type of infrastructure being worked on.

    Affected Customers have been emailed

  • Maintenance Complete - Service not impacted

    • 6th December 2023

    No incidents reported

    5th December 2023

    No incidents reported

    4th December 2023

    No incidents reported