Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW. To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes.

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

9th December 2023

No incidents reported

8th December 2023

No incidents reported

7th December 2023

Liverpool Maintenance Window 2309004 Follow Up Work 1 - MDU

Planned Start Date: 07/12/2023 Planned Start Time: 23:00 Planned End Date: 08/12/2023 Planned End Time: 06:00

These works are not classified as Affected and instead classified as At Risk.

This means that service is not expected to be hard-down but services are at risk of being impacted due to the type of infrastructure being worked on.

Affected Customers have been emailed

Maintenance Complete - Service not impacted

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

No incidents reported

3rd December 2023

No incidents reported