InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

19th October 2023

No incidents reported

18th October 2023

Barton Upon Humber, Barrow Upon Humber, New Holland - Northern Power Grid

INCD-444518-A Premises Affected: 2780 Restoration Estimate: 10:30 PM - 18 Oct'23 Reason:The power cut affecting your street cabinet has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

  • This incident is now marked as resolved. Services have now been restored and stable for over 24 hours. Engineers will remain on standby for as long as Northern power grid continue to deem power to be at greater risk of failure than normal.

  • Engineers will remain on standby with Generators for the remainder of Storm Babet. Services have been stable since the power cut.

  • Brown outs recorded at 3am and 5am. Services were maintained throughout.

  • Services have been restored. We are still watching this very closely

  • Engineers have been dispatched to principle cabinets with generators to restore services for those homes not affected by the power cut but are without services.

    • 17th October 2023

    No incidents reported

    16th October 2023

    No incidents reported

    15th October 2023

    No incidents reported

    14th October 2023

    No incidents reported

    13th October 2023

    No incidents reported