InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

6th September 2023

No incidents reported

5th September 2023

No incidents reported

4th September 2023

No incidents reported

3rd September 2023

North Lincolnshire Barton-upon-Humber & Barrow-upon-Humber - Hard Down

We are currently investigating reports of lost connection in the Barton and Barrow areas of North Lincolnshire. Further updates will follow shortly. Please do not press the reset button on your router.

  • Resolved

  • The risk of hard down is now lowered. Continued on https://status.internetty.uk/dashboard/incidents/132 which remains open at this time.

  • Services are now restoring following the outage. This is being monitored and is considered at risk at the moment. Please refrain from completing speed tests whilst the connection re-establishes.

  • We are also receiving reports that connections in the DN39 are also affected. This is being investigated and further updates will follow shortly.

    • 2nd September 2023

    No incidents reported

    1st September 2023

    No incidents reported

    31st August 2023

    Lincolnshire North Thoresby Power Cut

    Power Cut in North Thoresby and Battery Back Up has unexpectedly saturated. Generator is being taken to site to resolve internet services for those whose homes have not lost power

  • Services have now restored. We will monitor services for a short time.

  • https://www.northernpowergrid.com/power-cuts-map Power was believed to be affecting the whole village. As we are now aware this is not the case all resources are on route to the affected area with generators ETA to site 45 minutes. Further updates will follow