InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

23rd August 2023

No incidents reported

22nd August 2023

No incidents reported

21st August 2023

North Lincolnshire North Lincolnshire

Service Outage - Engineers are on site investigating

  • Services are restoring. We await information from the provider as to reason for outage. Services still considered at risk while we await further information

  • Tests are still being conducted to find the source of the issue

  • Description of Fault:- Primary national circuit is offline. 3rd party provider has been informed. Awaiting call back from out of hours team once preliminary tests are completed

    • 20th August 2023

    No incidents reported

    19th August 2023

    No incidents reported

    18th August 2023

    No incidents reported

    17th August 2023

    No incidents reported