InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

17th June 2023

No incidents reported

16th June 2023

Liverpool Liverpool - Emergency Maintenance on Fibre Network

A third party fibre provider is completing emergency maintenance on the wider fibre network in the area of Liverpool this evening. Works are being undertaken overnight between the hours of 22:00 on Friday 16th June 2023 and 06:00 on Saturday 17th June 2023. This will impact all Liverpool properties connected to our network.

The maintenance is required due to an urgent fault that has been detected. Engineers will be completing repairs during the maintenance window to uphold the integrity of the network and avoid any major outages.

During the maintenance window, services have been deemed at risk, meaning downtime is highly likely between the above times.

If service interruption is experienced after the maintenance window, please contact our support team.

15th June 2023

No incidents reported

14th June 2023

No incidents reported

13th June 2023

No incidents reported

12th June 2023

No incidents reported

11th June 2023

No incidents reported