A third party fibre provider is completing emergency maintenance on the wider fibre network in the area of Liverpool this evening. Works are being undertaken overnight between the hours of 22:00 on Friday 16th June 2023 and 06:00 on Saturday 17th June 2023. This will impact all Liverpool properties connected to our network.

The maintenance is required due to an urgent fault that has been detected. Engineers will be completing repairs during the maintenance window to uphold the integrity of the network and avoid any major outages.

During the maintenance window, services have been deemed at risk, meaning downtime is highly likely between the above times.

If service interruption is experienced after the maintenance window, please contact our support team.